Refund police for digital products
The site administration does not refund money for electronic content. eBooks cannot be returned or exchanged.
In the event that the Buyer makes payment for providing access to download the Content and it is impossible to directly download it due to technical or any other reasons by the Buyer (arising from the side and due to the fault of the Buyer), the refund of the paid funds will not be made, and the Content will be considered that duly received. Refunds are only possible if the Seller has provided a non-working file (which cannot be reproduced or saved (if proven after verification by the Seller) and if the Seller is unable to replace such file. Therefore, Content of the appropriate quality for the return and cannot be exchanged.
Delivery Policy for Downloadable Digital Products
Upon receipt of your order, you will either be prompted to begin your download immediately or you will receive an e-mail from us with instructions to complete your download. If you are prompted to begin your download immediately, your completion of the download will constitute delivery to you of the item(s) you purchased.
If you receive an e-mail from us with instructions to complete your download, the receipt by you of the e-mail will constitute delivery by us to you of the item(s) you purchased.
In case you are unable to download the item(s) you purchase or you do not receive an e-mail from us with instructions to complete your download, you must contact us within 3 days from the date of your order. If you do not contact us within 3 days from the date of your order, the item(s) you purchased will be considered received, downloaded, and delivered to you.